When you visit and browse our website, we do not collect or store any personally identifiable information, such as your name, mailing address, email address, phone number or social security number. We do, however, log IP addresses for systems administration purposes to track a visitor’s session, which gives us an idea of which parts of our site you are visiting. We do not link IP addresses to any personally-identifying information. In other words, a visitor’s session is tracked, but the visitor’s identity remains anonymous.
Sometimes, it is necessary to collect specific customer information in order to fulfill a visitor's request, for instance, for product information or technical support. This information, such as name, mailing address, email address, type of request and possibly additional information, is collected and stored by us to fulfill your request. Your personal information is never given to any other company for that company's independent use. AOS may employ third-party companies to perform services or functions on our behalf. These companies may require access to personal information in order to perform their functions, but may not use it for other purposes.
Visitors to aosmd.com provide personally identifying information only when using one or more of the following services:
Like many websites, our site uses "cookie" technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. Cookies help us determine past users from new users and unique users, and to understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. If you do not wish to receive cookies, please refer to the "Help" file of your Internet Browser to learn how to either block all cookies or receive a warning before a cookie is stored.
In some of our communications, we use a "click-through URL." When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We track this data to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
When contacting us about a product or service, visitors to our website may decide to send us information that identifies them personally. When that is the case, we will only use that information to identify the user as a customer and to determine how to respond to the electronic mail. We will not use this information other than to resolve the matter identified in the e-mail.
If we are going to use your personal information in a different manner from the way we stated at the time we received it, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner. We will not sell, rent, or lease your personal information to others.
We recognize our responsibility to protect the information you entrust to us. AOS uses a variety of secure techniques to protect your information. We operate a secure data network protected by industry standard firewall systems. Our security policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our visitors.
Although we make every effort to preserve user privacy, we cannot guarantee that the information you provide to us is completely safe. There may be technical problems beyond our control that may make it accessible to unauthorized persons. There may also be visitors to the site who gather and use information available there. Additionally, we may also need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
Periodically, we may send electronic newsletters and other communications that contain industry, marketing, product or event information. Only AOS (or agents working on behalf of AOS and under confidentiality agreements) will send you these direct mailings. At any time you can easily opt-out of receiving further marketing from AOS by following the instructions within the mailing.
AOS will retain the data collected only as long as it is useful or necessary. AOS administers and operates the www.aosmd.com from the United States. Other AOS sites may be administered and operated from various locations outside the United States. Regardless of the sites, we process or store your information in our U.S. databases.